All original G Plan accessory orders must be placed with a main order. To place an order for accessories only, please contact the store. Orders may be automatically cancelled and refunded if this is not followed.
Warranty
We're so confident in the quality of our work that every G Plan sofa and armchair comes with a 25 Year Frame and Frame Construction Guarantee. This covers the timber frame and frame construction on models dispatched from 1st November 2019 onwards. All models will be covered by a 10 Year Spring Guarantee. Springs within recliner mechanisms are not covered. In addition, all recliner mechanisms, electric motors and rechargeable power packs come with a 2-year warranty.
Our skilled craftsmen have created furniture of outstanding quality, and we hope you enjoy its comfort and style for many years to come.
Elevate Lift & Rise Chairs also include a 5 Year Guarantee on the Handset, Mechanism & Motor.
We offer a 2 Year Manufacturing Guarantee on materials, mechanisms, electrics and workmanship.
All G Plan guarantees cover claims by the first owner of products with normal use, purchased from our approved stockists only. They do not cover damage caused by abnormal use or storage conditions, accidents, negligence by you or a third party or any commercial or institutional use. Failure to follow the written instructions in the Care Guide or provided with the product will invalidate the claim. Any alterations or repairs carried out without our written permission will also invalidate the claim. We do not recommend or endorse any form of stain protection on our fabrics. Our guarantees do not affect your Statutory Rights.
G Plan Upholstery Limited is registered by BM TRADA under the management systems of ISO 45001:2018; Occupational Health and Safety and ISO 9001:2015; the International Standard for Quality. Your furniture was designed and manufactured under the control of an Integrated Management System which has been independently assessed by BM TRADA for conformity to these standards.
The Care Guide supplied with your furniture contains details about how to care for your upholstery.
Delivery
Delivery Cost
Delivery cost varies depending on distance from our HQ. Enter your postcode below to show the delivery cost.
Delivering Your Product
Often delivered by our own transport, or via white glove service of a third party, all our items will be delivered to your room of choice, with all packaging and coverings removed and disposed of.
Lead Time
When your product is ready for delivery, we'll call you to arrange a day and a time that suits you. Please refer to the availability message on the product, all delivery dates are approximate.
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